Skip to main content

KYC Submission Guidelines: Do’s & Don’ts

A quick checklist of do’s and don’ts to help you submit your KYC correctly and avoid delays.

Agnest avatar
Written by Agnest
Updated over 2 months ago

To make sure your KYC is verified smoothly and without delays, please follow these important guidelines:

✅ Do’s

  • Take a clear picture of your document and capture a selfie in good lighting.

  • Ensure all four edges of your document are visible.

  • Make sure your full face is visible in the selfie (no crop above forehead)

  • Your ID should be valid for at least the next 3 months.

❌ Don’ts

  • Don’t upload blurry, cropped, or dark images.

  • Don’t submit expired documents.

  • Don’t cover your face with glasses, hands, or shadows.

  • Don’t upload soft copies or digital IDs. Only original physical documents are accepted.

Did this answer your question?