Quick Answer
We lock in your rate when you initiate a transaction and keep it valid for an hour.
Once the payment is made, the rate is final and can’t be updated, even if the market rate goes up.
How it Works
Step 1: Initiate transaction
Rate locks in and stays valid for 1 hour.
Step 2: Make Payment
Payment must be completed within an hour and arrive within those 48 hours to keep the locked rate.
Step 3: Post payment
Rate is set! no changes allowed, even if rates rise.
Why the Rate Can’t Be Changed After Payment?
When a transaction is initiated, we lock the exchange rate to protect both you and us against market volatility. This guarantees a fixed cost and ensures predictability, so you know exactly how much your recipient will get, even if the market swings!
👉 Our Suggestion
Keep your wallet funded and lock the rate while it’s favorable! That way, even if your bank transfer is delayed, you won’t lose the rate you secured.