Quick Answer
We lock in your rate when you initiate a transaction and keep it valid for 24 hours.
Once the payment is made, the rate is final and can’t be updated, even if the market rate goes up.
How it Works
Steps |
What Happens |
1. Initiate transaction
|
Rate locks in and stays valid for 24 hours |
2. Make payment
|
Payment must be completed and arrive within those 24 hours to keep the locked rate.
|
3. Post payment
|
Rate is set! no changes allowed, even if rates rise.
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Why the Rate Can’t Be Changed After Payment?
When a transaction is initiated, we lock the exchange rate to protect both you and us against market volatility. This guarantees a fixed cost and ensures predictability, so you know exactly how much your recipient will get, even if the market swings!
👉 Our SuggestionKeep your wallet funded and lock the rate while it’s favorable! That way, even if your bank transfer is delayed, you won’t lose the rate you secured. |