ScopeX

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Occasionally, funds may take a little time to appear in the account. Please wait for 30 minutes after transfer completion. If the amount still hasn’t arrived, follow the steps below

Share the recipient’s bank statement, covering from one day before the transaction initiation date to today.

Visit our chat support page or send us an email to <a href="mailto:contact@scopex.money" rel="nofollow noopener noreferrer" target="_blank">contact@scopex.money</a> , and attach the statement.

Once we receive it, our team will start investigating right away.

1. Share the recipient’s bank statement, covering from one day before the transaction initiation date to today.
 
2. Visit our chat support page or send us an email to <a href="mailto:contact@scopex.money" rel="nofollow noopener noreferrer" target="_blank">contact@scopex.money</a> , and attach the statement.
 
3. Once we receive it, our team will start investigating right away.

My transaction is complete but the recipient hasn’t received the funds. What should I do?

Find answers and get help from Intercom Support and Community Experts

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My transaction is complete but the recipient hasn’t received the funds. What should I do?

Relax, we’ve got this!