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Payment Made but Transaction Not Visible

Agnest avatar
Written by Agnest
Updated over 2 months ago

If you’ve made a payment but unable to the see the transaction, don’t worry!


EU bank payments can take some time to reach us depending on the transfer type.

  • Transfer Expiry Time: Transactions will auto-expire after 24 hours if we don’t receive the payment from your bank.

  • Funds Credited Automatically: Once the payment arrives, it will be credited to your wallet automatically

  • Next Steps: You can use your wallet balance to create a new transaction anytime.

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